Important Notice: By creating an account or using the platform, you are considered to have fully agreed to these Terms & Conditions. Please read them carefully before you begin.

1 General Terms

Fa99999 (hereinafter referred to as the "Platform") is an internationally licensed online gaming service operating for users across multiple countries, including Bangladesh. This Terms and Conditions constitutes a legally binding agreement between fa99999 and all of its users.

By accessing the platform, creating an account, playing games, or using any of our services, you agree to all of the Terms and Conditions outlined below. If you do not accept these terms, please refrain from using fa99999.

  • These Terms & Conditions are available in both Bengali and English; in the event of any conflict, the English version shall prevail.
  • Fa99999 reserves the right to restrict or discontinue services for users in any country at any time, without prior notice.
  • The user assumes full responsibility for all risks associated with using the platform.
  • All decisions made by fa99999 are considered final, though legitimate complaints may be reviewed upon request.

2 Account Registration & Verification

On fa99999 Register you must create an account using accurate and truthful information. Accounts opened with false details may be cancelled at any time, and any funds held in such accounts may be forfeited.

  • Each person may register only one account. Multiple accounts held by the same individual or household are not permitted.
  • You must be at least 18 years old to open an account.
  • The name, address, date of birth, and contact details provided at registration must be accurate and truthful.
  • Fa99999 may request identity verification at any time, including a national ID card, passport, or other supporting documents.
  • Withdrawals may be restricted until verification is complete.
  • If any of your account details change, you must notify customer support immediately.
Please note: If multiple accounts are created using the same device, IP address, or payment method, fa99999 will flag them as duplicate accounts and may close all associated accounts.

3 Deposit, Withdrawal & Payment Policy

On fa99999 Deposit Various payment methods are available for deposits and withdrawals, including bKash, Nagad, Rocket, and bank transfers. All transactions must be made through a payment method registered in the user's own name.

Subject Deposit Withdraw
Minimum amount BDT 500 BDT 1,000
Processing Time Instant – 15 minutes 12 – 48 hours
Method BKash, Nagad, Rocket, Bank BKash, Nagad, Rocket, Bank
Verification Not usually required KYC must be completed
Maximum daily limit Based on account level Based on account level
  • Deposits made via third-party payment methods will be returned and the account will be placed under review.
  • Fa99999 reserves the right to require KYC verification to be completed before processing any withdrawal request.
  • In the event of a technical error in the payment system, fa99999 reserves the right to cancel or reverse the affected transactions.
  • Applicable exchange rates will apply to any currency conversions; additional charges may be applied by the payment provider.

4 Bonus & Promotion Terms

Fa99999 offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own Terms and Conditions Applicable.

  • Withdrawals are not permitted after accepting a bonus until the applicable wagering requirements have been met.
  • Real balance is generally used for betting before any bonus balance is applied; this may vary depending on the bonus terms.
  • Any attempt to claim bonuses using multiple accounts or false information will result in the bonus being forfeited.
  • Bonuses are generally valid for 7 to 30 days; any unused bonus will be automatically removed once the period expires.
  • Fa99999 reserves the right to modify, restrict, or discontinue any bonus offer at any time.
  • Bonuses are available to verified, active accounts only.
Tips: Before accepting any bonus offer, visit the relevant promotions page and carefully review the wagering requirements and expiry date to avoid any confusion later.

5 Gaming Rules & Sports Betting

Fa99999 offers slots, Live Casino, Sports Betting, bingo, and a wide range of other games. Specific rules apply to each game category.

  • All games use RNG (Random Number Generator) technology, which is regularly audited by independent third parties.
  • If a technical issue occurs during gameplay, fa99999 reserves the right to void the game and refund all wagers.
  • Odds in Sports Betting are subject to change; all bets will be settled at the odds displayed at the time the bet was placed.
  • If an event is cancelled or postponed, bets will be refunded. Separate rules apply to rescheduled events.
  • Dealer decisions in Live Casino are final; in the event of a technical issue, records will be reviewed before a decision is made.
  • Any winnings obtained by exploiting software bugs or glitches will be considered void.

6 Prohibited Activities

Fa99999 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and may result in permanent account closure.

  • Fraud & Cheating: False identities, stolen payment methods, or any other fraudulent activity.
  • Money Laundering: Using the platform to launder money or legitimize illegal funds.
  • Bots & Automated Software: Using bots, scripts, or any other automated programs to play games.
  • System Manipulation: Exploiting technical vulnerabilities on the platform or attempting to hack it.
  • Collusion: Attempting to collude with other users to manipulate game outcomes.
  • Chargebacks: Filing a chargeback with your bank or payment provider after making a deposit.
Warning: If any prohibited activity is detected, all account balances will be forfeited and the relevant legal authorities may be notified.

7 Account Suspension & Closure

Fa99999 reserves the right to temporarily suspend or permanently close any account at any time, for any reason. However, accounts are not closed without cause.

  • If suspicious activity is detected, the account may be temporarily locked during the investigation.
  • Accounts will be suspended if KYC verification fails or false information is found.
  • Users may also use the self-exclusion feature to temporarily or permanently deactivate their account.
  • Any legitimately earned balance will be made available for withdrawal through the designated process before the account is closed.

8 Privacy & Data Protection

Fa99999 takes user privacy seriously. Information collected is used solely for platform operations, KYC verification, and legal compliance.

  • Personal information is never sold to third parties.
  • Information may be shared with government or regulatory authorities when required by law.
  • All information is kept secure through SSL encryption.
  • For more information, visit our Privacy Policy Read.

9 Responsible Gaming

Fa99999 believes gaming should be a source of entertainment, not addiction. That is why we provide users with a range of tools to help build healthy, responsible gaming habits.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a limit on how much you can lose within a given period.
  • Session Limits: Decide in advance how long you want to play each day.
  • Self-Exclusion: If needed, temporarily deactivate your account for a set period.
  • Reality Check: Receive periodic reminders about your gaming time and spending.

If you are experiencing gaming-related issues, please contact our Responsible Gaming Visit the page or contact our support team directly.

10 Dispute Resolution

If you have a complaint regarding a transaction, game result, or account matter, please follow the dispute resolution steps below.

  • Step 1: Submit a complaint to customer support via live chat or email.
  • Step 2: If your issue remains unresolved by support, please request escalation to senior management.
  • Step 3: A complaint may be submitted to the licensing authority if required.
  • An initial response will be provided within 7 business days of receiving a complaint.
  • The laws of fa99999's relevant jurisdiction shall apply to the final resolution of all disputes.

11 Terms Updates & Effectiveness

Fa99999 reserves the right to update this Terms and Conditions Reserves the right to modify, add to, or remove these terms. For significant changes, registered users will be notified by email and a notice will be posted on the platform.

  • Updated terms take effect from the date they are published.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, you will have the option to close your account and withdraw any valid balance.

FAQ

You must be at least 18 years old to register an account on fa99999. Minors are strictly prohibited from signing up. We may request a national ID card or passport to verify your age.

No, each person is allowed only one account. Creating multiple accounts using the same device, IP address, or payment method may result in all accounts being closed and balances forfeited.

No, each bonus has its own wagering requirements that must be met. For example, if a bonus of BDT 1000 carries a 20x wagering requirement, you must place BDT 20,000 in bets before making a withdrawal.

Withdrawal requests are typically processed within 12 to 48 hours. However, processing may take longer if KYC verification is incomplete or additional review is required.

For significant changes, a notice will be sent to your registered email address and an announcement will be posted on the platform homepage. Please ensure your account has a valid email address at all times.

If you are experiencing gaming addiction or related issues, please contact our Responsible Gaming Visit the page, where you can find self-exclusion, deposit limits, and other support options. You can also reach out to customer support directly.